"As much as 80% of adult 'success' comes from EQ." Daniel Goleman
Apply Emotional Intelligence To Develop The Individual And The Organization
Learn and use practical tools...to increase EQ and communicate effectively for improved leadership, creativity, resilience, wellness, productivity, engagement, meaning!
Change the climate... organizationally... individually... to a positive psychology for resilience, wellness, and engagement!
Recent studies on improving emotional intelligence show:
Emotional wellness
impacts costs to the individual and the organization:
Top 15 drivers of lost work time have an emotional component.
Most major diseases have a 22-40% co-morbidity with emotional illness.
Presence of emotional distress increases medical costs by 100-183%.
Emotional distress is undiagnosed 85% of the time across ten major medical
conditions.
Emotional intelligence improves results:
After supervisors in a manufacturing plant received training in
emotional competencies such as how to listen better and help employees resolve
problems on their own, lost-time accidents were reduced by 50 percent, formal
grievances were reduced from an average of 15 per year to 3 per year, and the
plant exceeded productivity goals by $250,000.
At American Express approximately 90% of financial
advisors trained in emotional intelligence skills achieved significant
improvements in sales performance.
Sales in American Express's Financial Services
Division increased by 18%. Regions with emotional intelligence programs showed
11% sales increase over other regions.
MetLife insurance sales agents who were weak in
emotional competencies such as optimism, self-confidence, initiative, and
empathy sold policies with an average premium of $54,000. Those strong in at
least 5 of 8 key emotional competencies sold policies worth $114,000.
INSPIRATIONWORKS helps organizations and individuals improve satisfaction, engagement, wellness, and bottom-line results by offering organizational consulting services, individual coaching services, open-enrollment seminars, event speaking services, higher education courses, and publications.
